The world of digital banking is in constant flux, a swirling vortex of technological innovation and evolving consumer behavior. A recently published, comprehensive literature review in *Humanities and Social Sciences Communications* attempts to make sense of this complex space. By analyzing nearly two thousand research papers spanning from the early days of ATM banking to the rise of cryptocurrencies, the study identifies the dominant themes, key players, and future research opportunities in this increasingly vital sector. It’s a fascinating look under the hood of an industry that is reshaping how we interact with money.
The study’s methodology is particularly noteworthy. Instead of relying on a subjective selection of articles, the researchers employed a systematic literature review approach, strengthened by bibliometric analysis, science mapping, and even machine learning. This allowed them to uncover latent relationships and identify emerging trends with a level of objectivity rarely seen in such reviews. This rigorous approach not only lends credibility to the findings but also provides a valuable roadmap for future researchers looking to delve deeper into specific areas within the digital banking ecosystem.
One of the most interesting findings is the identification of seven major themes dominating digital banking research: ATM banking, Internet banking, mobile banking, peer-to-peer financing, cryptocurrency, digital payments, and fintech. While the first few are relatively established areas, the emergence of cryptocurrency and fintech as key research areas highlights the increasing importance of disruptive technologies in the financial sector. The research emphasizes that digital payments stand out as a distinct theme, highlighting its importance regardless of which kind of digital banking is being examined.
However, the study doesn’t just focus on what’s been done; it also points out what *hasn’t* been done. The authors identify several underexplored areas that warrant further investigation, including digital payments for users without smartphones, expanding digital banking’s reach to underserved populations, mitigating the inherent risks in digital transactions, fintech sustainability, and the responsible commercialization of cryptocurrencies. These identified gaps serve as a crucial call to action for future research, urging scholars to address the challenges and opportunities that will shape the future of finance.
A Blueprint for Progress
In conclusion, this comprehensive literature review provides an invaluable service to the academic community and industry practitioners alike. By meticulously mapping the existing research landscape and highlighting crucial gaps, it offers a clear blueprint for future exploration. As digital banking continues to evolve at an unprecedented pace, studies like this are essential for guiding innovation and ensuring that the benefits of this technological revolution are shared by all.
