Viator is an online travel company that specializes in providing travelers with a wide range of tour and activity options around the world. Founded in 1995 and headquartered in San Francisco, Viator has become a popular platform for travelers to discover and book tours, attractions, and activities in various destinations.

Viator offers a diverse selection of activities, including sightseeing tours, adventure activities, culinary experiences, cultural activities, and more. These activities can be booked individually or as part of a package, and are available in more than 2,500 destinations around the world. They partner with local tour operators and activity providers to offer travelers authentic experiences that are unique to each destination.

Travellers who need help with their bookings or have questions about Viator's services can seek assistance in a few ways-

Customer Support: Viator has a dedicated customer support team that can be reached by phone, email, or live chat. The customer support team is available 24/7 to answer any questions, resolve issues, or assist with bookings.

Online Help Center: Viator's website has a comprehensive Help Center that provides answers to frequently asked questions, as well as information on policies, procedures, and travel tips. Travellers can browse the articles and guides to find the information they need, or they can submit a support request if they can't find the answers they're looking for.

Mobile App: Viator's mobile app is a convenient way for travellers to manage their bookings and access customer support on the go. The app allows users to view their itineraries, make changes to their bookings, and contact customer support directly from their mobile device.

Social Media: Travellers can also reach out to Viator's customer support team on social media platforms like Twitter and Facebook. The company has a dedicated social media team that responds to inquiries and provides assistance to travellers in real-time.

Overall, Viator strives to provide excellent customer service and support to ensure that travellers have a smooth and enjoyable travel experience.